Customer Support Coordinator

Customer Support Coordinator Job Location: Napa, CA Job Type: Temp to Hire Pay Rate: $24-$25/hour Schedule: Monday - Friday, 8am-5pm Qualifications: Education: High school diploma or GED equivalent. Experience: 1-3 years of customer service, invoicing, or administrative support experience required. Description of Position: Do you have experience as a customer service and administrative assistant? We are seeking a self-motivated Customer Support Coordinator to assist with customer interactions, invoicing, collections, and administrative duties. This position plays a key role in supporting business operations by ensuring efficient communication, accurate order processing, and maintaining organized records. Job Responsibilities: Answer incoming calls and assist customers or route calls accordingly Greet and assist walk-in customers with inquires and orders. Handle customer invoicing and collections in a timely manner. Provide dispatch support when needed. Compile Excel spreadsheets for data tracking and reporting. Prepare and process RMA requests. Description of Company: Our client is a family-owned propane service and fuel source provider for residents and businesses in the Bay Area. Experience Required: Proficiency in Microsoft Office (Excel, Outlook, Word). Experience with data entry and reconciliation. Ability to operate basic office equipment (printers, scanners, multi-line phones, etc.). Experience with dispatch systems is a plus. Must be able to lift up to 25 lbs. as needed Limited time off during the winter holidays (November-April) due to peak season. Similar Positions: Customer Service Representative Administrative Coordinator Dispatcher Billing & Invoicing Specialist Bolt Staffing is an equal opportunity employer. We encourage applicants from all backgrounds to apply. Even if you don't meet every requirement, we welcome your application. For inquiries about this position or other job opportunities at Bolt Staffing, contact us: American Canyon: Sonoma: