Now Hiring: Customer Support Assistant Location: Orlando, FL
Schedule: Monday to Friday, 8-hour shifts
Pay: $22 - $27 per hour
Company: Style Netbox About Us: At
Style Netbox, we believe every brand is a canvas waiting to be transformed into a masterpiece. As creative partners, we blend artistry and strategy to design captivating stories and campaigns that elevate businesses. Join our team and help us continue delivering exceptional service and creative excellence.
About the Role: A
Customer Support Assistant at Style Netbox plays a vital role in ensuring a seamless and positive experience for our clients. You'll be the first point of contact for customer inquiries and responsible for resolving issues efficiently while embodying our company's voice and values.
Key Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate information regarding products, services, and processes.
- Collaborate with internal teams to resolve customer concerns and improve satisfaction.
- Maintain detailed records of customer interactions and feedback.
- Identify opportunities to improve customer service procedures and suggest enhancements.
- Support other departments during client onboarding and service delivery.
Qualifications: - High school diploma or equivalent required; associate degree or higher preferred.
- Previous experience in customer service or administrative support is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to stay organized and work efficiently in a fast-paced environment.
- Familiarity with customer service software and CRM systems is an advantage.
Benefits: - Competitive hourly wage ($22 - $27/hour)
- Flexible and friendly work environment
- Opportunities for growth and professional development
- Paid training and performance bonuses
- Health and wellness support options
Are you ready to represent a creative brand and support clients with excellence?
Apply now to become a
Customer Support Assistant at
Style Netbox and be part of a team where your skills are valued and your ideas matter.