Customer Support Analyst

Hi

Hope you are doing good

This is Kishore from Info Way Solutions LLC, We have ajob opening for Below Requirements , Kindly Share with your views.

Customer Support Analyst
Tallahassee, FL

Requirement:

• Demonstrated knowledge of Windows 7 and Windows 10

• Demonstrated knowledge of problem-solving techniques

• Demonstrated knowledge of enterprise desktop deployment solutions

• Demonstrated knowledge of desktop productivity applications, including Microsoft Word, Excel, Access and PowerPoint.

• Ability to install and perform repairs to hardware, software, and peripheral equipment

• Ability to remotely troubleshoot and resolve technical incidents

• Ability to interpret technical manuals and conduct computer diagnostics to determine the nature of problems

• Ability to conduct classroom computer-based training

• Ability to plan, organize, and coordinate multiple priorities and work assignments

• Knowledge of data privacy and protection initiatives

• Strong communication and collaborative skills

• Excellent verbal and written communication skills

Preferred KSA's:

• Knowledge of Window scripting techniques

• Ability to develop training programs related to distributed systems components.

• Knowledge of communications components, networks, data processing equipment, terminology and procedures.

SUBMISSION FORM:

Legal Name as per passport:

E-Mail Address:

Best Contact Number:

Work Authorization:

LinkedIn Id:

Date Of Birth (D.O.B):

Undergraduate completion year:

Post Graduate completion year (if applicable):

Skype ID:

Last 4 Digit SSN:

Current Location:

Relocation:

Availability to start for Project:

Available for In-Person Interview (Yes OR No):

Passport Number

Thanks & Regards

Kishore US IT Recruiter,

Email:

Cell:

Info Way Solutions LLC 46520 Fremont Blvd, Suite 614 Fremont, CA -94538