Customer Support / Administrator

About the Role:
Speer Air is looking for a dependable, detail-oriented Customer Support / Administrator to join our office team.
This is a key position supporting both our customers and company leadership. You'll be handling a variety of routine tasks that keep the business running-from answering phones and scheduling appointments to tracking payments and ordering supplies.

This is not a creative or leadership role. It's a "get-things-done" kind of job where your reliability, organization, and follow-through matter more than fancy experience. You should be comfortable with a fast-paced but structured environment, and willing to step in wherever help is needed.

What You'll Do:
Answer and manage a high volume of customer calls
Schedule service appointments and follow up with customers
Apply payments and track who owes what
Make deposits and update customer accounts and contracts
Order and manage office and service supplies
Provide direct administrative support to company leadership
Keep the office running smoothly through dependable, consistent support

You'll Be a Great Fit If You:
Enjoy being on the phone and helping people
Stay calm and professional when handling challenging- Are organized, focused, and able to juggle multiple responsibilities
Don't mind repetitive tasks and find satisfaction in staying on top of the details
Take direction well, follow through, and don't need to be the boss to do a great job
Are dependable, low-drama, and genuinely want to help

Schedule:
Monday to Friday, 9:00 AM - 5:00 PM
Rotating Saturdays required

Benefits Include:
Health insurance
Paid time off (PTO)
- 401(k)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Disability insurance

Apply If:
You're reliable, organized, and ready to be the go-to support person in a busy HVAC office. No glamour-just real work that makes a real difference.