Customer Success Manager - Wenatchee, WA
About Phytech
Phytech is revolutionizing modern agriculture by empowering the world's top growers with Real Time plant data and actionable insights. Our cutting-edge IoT platform integrates direct sensing, data analytics, and machine learning to optimize irrigation, improve crop health, and maximize yield. By providing data-driven solutions, we help growers make informed decisions that enhance efficiency, reduce resource waste, and improve profitability.
With agriculture rapidly embracing technology, this is your opportunity to join a fast-growing AgTech innovator, work closely with industry leaders, and make a tangible impact on farming operations.
Position Overview
We are seeking a Customer Success Manager to work directly with growers across the Greater Wenatchee, WA region, a premier agricultural region. As a trusted partner to growers, you will play a key role in ensuring they maximize the value of Phytech's platform while driving adoption and long-term success.
Key Responsibilities
- Develop and maintain strong relationships with growers, farm managers, and agronomists in the region.
- Provide hands-on training and support to ensure effective utilization of Phytech's precision agriculture tools.
- Monitor plant health and irrigation data, proactively advising growers on best practices and optimization strategies.
- Identify opportunities to expand Phytech's services within existing customer accounts.
- Collaborate with the product and sales teams to refine solutions based on grower feedback and industry trends.
- Serve as an advocate for grower success, ensuring they receive the highest level of support and insights.
- Travel regularly to grower locations across the region.
Qualifications & Experience
- Strong background in agriculture, irrigation management, or crop consulting.
- Passion for grower success and experience working closely with a variety of crops.
- Proven ability to develop and maintain trusted relationships with growers.
- Experience in precision agriculture, agronomy, or AgTech platforms preferred.
- Bachelor's degree in Agriculture, Agronomy, Horticulture, or related field (preferred).
- Certified Crop Adviser (CCA) or Pest Control Adviser (PCA) license is a plus.
- Comfortable working independently while being part of a collaborative, innovative team.
- Willingness to travel throughout the region.
What We Offer
- Be a leader in the AgTech revolution, bringing cutting-edge technology to the fields.
- Career growth opportunities in a rapidly expanding company.
- High degree of autonomy and flexibility in your work schedule.
- Competitive salary with success-based commission structure.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401(k) plan with company match up to 4%.
- Company-provided fleet vehicle for field visits.