As a Customer Specialist, you will play a key role in providing exceptional customer service, guiding customers through every step of their CarMax experience. Your responsibilities will include conducting vehicle condition assessments, performing administrative duties, and creating service appointments. This is a high-energy retail sales environment where the ability to quickly build rapport with people and understand their needs is essential. Sales and customer service experience is preferred, and a valid Driver's License is required. If you are passionate about providing a seamless and transparent car buying experience, we encourage you to apply.
Qualifications and Requirements - Demonstrate exceptional communication skills
- Ability to build and maintain strong relationships
- Balance the needs of the Customer and the business when making decisions
- Valid Driver's License
Education and/or Experience - High School Diploma, or equivalent
- Sales and customer service experience, in an area such as retail, preferred
- Basic skills with Microsoft Office Suite preferred
About the Company CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Join our amazing team and be part of delivering iconic customer experiences while growing your career with us.