Customer Serviceteam Member

Job Summary

Workout Anytime is hiring customer service/team members. We are looking for friendly, hard working individuals to represent the Workout Anytime brand. Customer service/ team member generate memberships, perform excellent customer service, and help with cleanliness of the club. A perfect applicant will be outgoing, self motivated, reliable and have a passion for fitness.

Responsibilities and Duties

Sell/upsell gym memberships to increase club growth

Call members and prospective members on a daily basis to increase sales

Give tours of the club and explain the benefits of joining Workout Anytime

Perform all basic transactions including enrolling new members, updating member billing info, etc.

Keep the gym clean for all members

Build relationships with members by providing excellent customer service

Consistently look for opportunities to gain new members

Build a network of contacts through prospecting and referrals

Job Requirements

Must be available to work all shifts (morning, mid-day, evening and weekends)

Must be able to lift at least 45lbs

Continuous standing and walking required throughout the shift

Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility

Must teach basic exercise classes and equipment orientation classes- training provided

Must be able to effectively execute tasks on a daily basis with little to no supervision as directed

Must possess a willingness to learn and take direction from team leaders

Qualifications and Skills

High School Diploma or GED

Customer Service/Sales experience is preferred

Working knowledge of fitness or gym facility preferred

Demonstrated ability of serving in a public setting

Job Type:

Part-time

Salary: $12/hour

Experience:

Quality Customer Care: 1 year (Preferred)

Professional phone etiquette

Education:

High school or equivalent (Required)

Shifts:

Morning (Required)

Mid-Day (Required)

Evening (Required)

Weekends (Required)

Work Location:

Onsite Only

Benefits:

No Medical

No Dental

No Vision

Communication method(s) used:

Phone

In person

Email

This Company Describes Its Culture as:

People-oriented supportive and fairness-focused

Team-oriented cooperative and collaborative

Goals oriented - nurturing the right mindset to achieve overall health goals

Our Mission:

To be the leader in our industry in results-based programming and truly saving and changing lives. To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares.

Our Vision:

Become the most admired company in the fitness industry, and our Values are based on three principles: "Think Big, Keep it Simple, and Do it with Integrity."

It is with this foundation that we are committed to enhancing the quality of life through fitness and health and we are committed to making an impact.