Customer Service Technician

San Francisco, California

Primo Water
Apply for this Job
Join Primo Brands, a leading branded beverage company in North America focused on healthy hydration. We proudly offer a diverse and iconic portfolio of sustainable beverages, distributed across over 150,000 retail outlets.

Compensation: $22.00 per hour

Location: San Francisco, CA

Shift: Mon - Fri

The Customer Service Technician is crucial in building lasting relationships with our customers, ensuring our products and services reflect the primo quality every day. Your responsibilities will include:
  • Performing maintenance, repairs, and sanitation on Primo water vending machines to uphold quality and safety standards.
  • Quickly and accurately responding to service calls and fulfilling service requirements.
  • Managing equipment inventory while loading necessary parts.
  • Conducting daily pre-trip inspections and maintaining vehicle cleanliness.
  • Collecting cash and coins from designated retail markets and vending locations.
  • Acting as a Primo brand ambassador by fostering positive relationships with customers and providing exceptional service.
Qualifications:
  • Outstanding customer service and communication skills.
  • Strong mechanical aptitude with a proficiency in diagnostic tools.
  • Experience using application-based handheld devices.
  • Excellent planning, organizational, time management, and problem-solving skills.
  • Basic math skills.
  • Able to frequently lift or move up to 50lbs.
  • Capacity to stand for extended periods while servicing equipment.
  • A valid Driver's License and the ability to meet company driving standards.
  • Flexibility to work weekends as needed.
At Primo Brands, we are dedicated to fostering a respectful and inclusive culture that values our associates. With over 11,000 staff members, we strive to provide healthy hydration options while prioritizing sustainability and community investment.

We are an Equal Opportunity and Affirmative Action employer, aiming to create a welcoming and diverse environment for all.

Date Posted: 08 May 2025
Apply for this Job