Customer Service Team Member

Red Wing, Minnesota

Aldi Inc.
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Join our dynamic team at ALDI, where you will be the face of an exceptional shopping experience. Our team members play a crucial role in delivering quality products at unbeatable prices, and your friendly demeanor will keep customers coming back for more. Embrace a diverse range of responsibilities, from assisting customers to restocking shelves, all while delivering excellent service.

Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $20.00 per hour
Wage Increases: Year 2 - $20.50 Year 3 - $21.00 Year 4 - $21.00 Year 5 - $22.00

Key Responsibilities:
  • Provide valuable product feedback to management and suggest new items or discontinuations.
  • Discuss team responsibilities and resource allocation with leadership.
  • Communicate regularly with management regarding store operations and updates.
  • Ensure compliance with customer satisfaction guidelines and maintain store cleanliness.
  • Handle operational customer concerns in the absence of management.
  • Maintain a safe environment by identifying hazards and ensuring proper equipment function.
  • Organize and merchandise products attractively to maximize sales.
  • Participate in inventory counts and ensure adherence to handling guidelines.
  • Assist in product ordering and train new employees effectively.
  • Perform other assigned duties as needed.
Qualifications:
  • Must be at least 18 years old.
  • Excellent customer service skills and experience operating a cash register.
  • Ability to operate necessary equipment safely and efficiently.
  • Strong communication skills and attention to detail.
  • Ability to work independently and in a team environment.
  • Knowledge of budgeting and personnel management principles is a plus.
This role requires physical tasks such as sitting, standing, bending, lifting, and stocking merchandise up to 45 pounds.

ALDI offers a range of competitive wages and benefits, including:
  • 401(k) Plan with Company Matching Contributions
  • Employee Assistance Program (EAP)
  • National Discount Program for employees
In addition, eligible employees are offered:
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave
  • Up to 2 Weeks Paid Caregiver Leave
  • Short and Long-Term Disability Insurance
  • Life and Dependent Life Insurance
ALDI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment is contingent upon the receipt of an acceptable job-related drug test and reference check.

Date Posted: 28 May 2025
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