The Customer Service Team Member is a vital part of our restaurant's success. As the first person customers encounter upon entering our establishment and the welcoming voice at the drive-thru, you play a crucial role in shaping the customer experience. We seek friendly and attentive individuals who thrive in fast-paced environments and are detail-oriented.
Key responsibilities include:
- Taking customer orders
- Preparing delicious food
- Assisting in service issue resolution
- Ensuring food-safety standards are met
- Maintaining a clean and safe working and dining environment
We value well-groomed candidates with strong work ethics and a positive demeanor. Join us in providing fast, fun, and friendly service while building a rewarding career.
Cook Position The Cook is essential to our team, ensuring we deliver superior products that enhance the overall customer experience. Adhering to demonstrated preparation and cooking techniques, you will guarantee high quality and food safety compliant dishes.
Responsibilities include:
- Utilizing proper tools for cooking and presentation
- Maintaining a clean, organized, and well-stocked workspace
- Regularly cleaning cooking equipment
- Managing oil/shortening levels and performing oil quality inspections
- Delivering products that align with company and brand standards
Benefits: - Comprehensive Benefits Plans Available to Eligible Employees
- Competitive Pay
- Retirement Plan
- Insurance Coverage
- Service Awards
- Performance Bonuses
- Holiday Bonuses
- Ongoing Training Opportunities
Requirements: Customer Service Team Member: - Excellent communication skills
- Commitment to outstanding customer service
- Ability to operate a cash register
- Good personal grooming
- Pass background check criteria
- Capable of physical tasks including sweeping/mopping floors and lifting up to 50 lbs
- Completion of FSCC (Food Safety Compliance Certification)
- Completion of CORE training
- Completion of Service Mastery training program
Cook: - Good personal grooming
- Strong communication skills
- Physical ability to stand, walk, and lift up to 50 lbs
- Able to perform motions like pushing, pulling, and continuous use of hands
- Completion of Chicken Mastery training program verified by the RGM
- Completion of FSCC (Food Safety Compliance Certification)
- Completion of CORE training