Join our team as a Part Time Customer Service Specialist. You will work closely with both wholesale and retail customers to understand their needs, provide answers to inquiries about our products, and recommend the best solutions. We pride ourselves on delivering exceptional customer service and achieving our sales goals.
In this role, you will:
- Ensure high levels of customer satisfaction through excellent sales service.
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
- Build productive trust relationships with our valued customers.
- Process sales transactions accurately in accordance with company policies.
- Follow and achieve monthly, quarterly, and yearly sales goals.
- Maintain precise work order files and formulas.
- Stock shelves and set up eye-catching displays.
- Tint and mix products to meet customer specifications.
- Clean and maintain store equipment.
- Load and unload delivery trucks as needed.
- Help keep store areas in-stock and presentable.
- Stay knowledgeable about our products and available options.
- Suggest improvements for sales and customer engagement.
The position involves contact with customers, including minors, and access to cash and other valuable items, so a thorough criminal history review is required to ensure the safety of our customers and staff.
To qualify for this exciting opportunity, you must:
- Be at least eighteen (18) years old.
- Be legally authorized to work in the U.S. without requiring sponsorship.
- Be able to read, write, comprehend, and communicate fluently in English and Spanish.
- Have a valid, unrestricted Driver's License.
- Be able to lift and carry up to 50 lbs. regularly and up to 70 lbs. occasionally.
- Be willing to work flexible hours, including evenings and weekends.
Preferred qualifications include having a High School diploma or GED, at least one year of experience in a retail or customer service position, and familiarity with paint and paint-related products.
Excited to inspire and improve the world with us? Apply now to be part of a committed team that values diversity, health, and well-being.
Location: Store 708277, 2231 Morena Blvd, San Diego, CA 92110