Join Uline as a Customer Service Specialist. Earn between $22 and $27 per hour with ample opportunities for growth. Location: 700 Uline Way, Allentown, PA 18106
Recognized as Morning Call's Top Large Employer of 2025. At Uline, customer service is at the core of our operations. As a Customer Service Specialist, you will be essential in processing orders and providing a level of service that our customers appreciate. With our ongoing growth, you will find stable career opportunities to advance your professional journey.
Key Responsibilities: - Efficiently process customer orders and inquiries using state-of-the-art technology in a collaborative call center environment.
- Engage with customers through phone, email, and chat to resolve inquiries.
- Assist customers in navigating Uline's website and online ordering system.
- Become knowledgeable about our products and solutions. You will be thoroughly trained to answer questions about products, pricing, and shipping accurately and confidently.
Required Qualifications: - A high school diploma or equivalent is required; a bachelor's degree is preferred.
- Experience in customer service is a plus, but we provide the training necessary for delivering outstanding service.
What We Offer: - Comprehensive health insurance and a 401(k) plan with a 6% employer match starting on your first day.
- Access to various bonus programs.
- Paid holidays and generous paid time off for relaxation and personal commitments.
- Tuition Assistance Program available for professional development and continuing education.
Employee Perks: - Enjoy our top-of-the-line, clean, and modern facilities.
- Access to a first-class fitness center and three miles of beautiful walking trails.
About Uline: Uline is a family-owned business and North America's premier distributor of shipping, industrial, and packaging materials, boasting over 9,000 employees across 13 strategically located facilities.
Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled.