Join Uline as a Customer Service Specialist. Earn between $22 to $27 per hour with incredible opportunities for growth and advancement. Location: 3325 Heiser St. Hudson, WI 54016
At Uline, customer service is at our core. As a Customer Service Specialist, you will engage deeply with customer orders to provide an outstanding experience that our customers cherish. Our expanding company means consistent career opportunities and job stability you can rely on.
We offer various on-site shifts for your convenience.
Key Responsibilities: - Efficiently process customer orders and inquiries in a collaborative call center environment utilizing top-notch technology.
- Communicate with customers through phone, email, and chat to ensure their needs are met.
- Assist customers in navigating Uline's website and online ordering system.
- Become a knowledgeable expert on our products and solutions. We provide the training you need to confidently address product, pricing, and shipping inquiries.
What We're Looking For: - A high school diploma or equivalent is required; a Bachelor's degree is preferred.
- Previous customer service experience is advantageous, but we offer comprehensive training to help you deliver exceptional service.
What We Offer: - Full health insurance coverage and a 401(k) plan with a 6% employer match that begins on your first day.
- Access to multiple bonus programs.
- Paid holidays along with generous paid time off.
- Tuition Assistance Program for continuous professional development.
Employee Benefits: - Enjoy exceptional, clean, modern facilities.
- Access to a top-tier fitness center and beautifully maintained walking trails.
About Uline: Uline, a family-owned business, is North America's foremost distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.
Uline is a drug-free workplace .
We are an EEO/AA Employer/Vet/Disabled.