Customer Service Specialist

Mount Pleasant, South Carolina

Moody & O'Neal CPAs LLC
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Job description

Position Details

  • Industry type: CPA Firm
  • Full-Time (40 hours per week) potentially more during tax season
  • Looking to hire as soon as possible
  • Permanent
  • Compensation: $45,000 to $50,000

Responsibilities include, but are not limited to:

  • General administrative support for Partners and Staff.
  • Front desk operations (i.e. answering phones; greeting clients).
  • Upkeep of front office and other common areas.
  • Manage purchasing and stocking of office supplies.
  • Client support and client request fulfillment.
  • Managing incoming and outgoing mail.
  • Assist with tax return check-in and processing.
  • Client Record Management
  • Various clerical and office support functions, as needed.

Qualifications & Minimum Requirements

Education: Minimum associates degree but bachelor's degree preferred

Experience: Office/administrative support experience; customer service support, a plus, but not required

Technology : Proficiency in the use of Microsoft Office Suite (i.e. Outlook, Word, Excel, etc.); familiar with the operation and management of multi-line phone system.


Please include resume with inquiries. Note the office closes at 1pm on Fridays outside of busy season and it is a 36 hour work week.

Job Type: Full-time


Pay: $45,000.00 - $50,000.00 per year


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person


Date Posted: 27 May 2025
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