The selected candidate will join our team at Store , located at 235 N 46th St, Lincoln, NE 68503. This role offers a starting pay of $16.66/hour, or it may be adjusted based on relevant experience.
As a Part-Time Customer Service Specialist, you will play a vital role in the success of our retail operations. You will engage with both wholesale and retail customers to assess their needs, provide informative answers about our Sherwin-Williams products, and recommend suitable solutions. Your commitment to resolving customer concerns quickly will be essential in ensuring maximum client satisfaction. You will also need to stay updated on product features while upholding the high quality and visual standards of the store.
Key Responsibilities:
- Deliver exceptional customer service to achieve sales goals.
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
- Build trusted relationships with wholesale and retail customers.
- Process sales transactions accurately in accordance with company policies.
- Maintain organized and precise work order files and formulas.
- Stock shelves, create displays, and keep the store tidy.
- Tint and mix products as requested to meet customer specifications.
- Participate in inventory control procedures and suggest sales improvement strategies.
To excel in this role, you should be at least eighteen (18) years of age, authorized to work in the country, and able to handle physical tasks such as lifting up to 50 lbs frequently and up to 70 lbs occasionally. Flexibility to work evenings and weekends is also required.
Preferred Qualifications: - Valid, unrestricted Driver's License.
- High School diploma or GED.
- At least one (1) year of experience in delivery, retail, or customer service.
- Previous experience in selling paint and related products.
- Experience operating tinting and mixing equipment.
- Ability to communicate in multiple languages, especially Spanish.
At Sherwin-Williams, our mission is to inspire and improve the world with our products. Join us and be a part of a team that values stability, growth, and your personal contributions.