Customer Service Specialist Pay from $24 to $29 per hour with significant growth and earning potential. Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 At Uline, Customer Service is the heartbeat of our operations. As a Customer Service Specialist, you'll engage with customers to provide exceptional service they can rely on. Enjoy the security of growing career opportunities in a stable and expanding company.
Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day.
Position Responsibilities - Process customer orders and inquiries within a collaborative call center environment utilizing state-of-the-art technology.
- Communicate effectively with customers through phone, email, and chat.
- Assist customers in navigating the Uline website and seamless online ordering.
- Become a product and solutions expert. We provide all the training you need to respond to product, pricing, and shipping inquiries efficiently and confidently.
Minimum Requirements - High school diploma or equivalent; a bachelor's degree is preferred.
- Prior customer service experience is a plus, but we are committed to training you in delivering legendary service.
Benefits - Comprehensive health insurance coverage and a 401(k) plan with 6% employer match, available from day one.
- Multiple bonus programs to reward your performance.
- Paid holidays along with generous paid time off.
- Tuition Assistance Program that supports your professional development and continuing education.
Employee Perks - Café featuring affordable daily meal options sourced from local restaurants.
- An on-site fitness center and beautifully maintained walking paths for your wellness.
- Best-in-class, clean, and modern facilities to enhance your work experience.
About Uline Uline, a family-owned business, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled