Join our team as a Part-Time Customer Service Specialist. In this role, you will play a critical part in the success of our retail operations. You'll engage with customers to understand their needs, provide expert guidance on Sherwin-Williams products, and resolve any issues that arise to ensure a positive shopping experience.
This position is located at Store , 1801 London Rd, Duluth, MN 55812, and offers starting pay between $16.26 and $17.00/hr based on relevant experience.
Key Responsibilities:
- Deliver exceptional customer service to enhance satisfaction.
- Assist customers both in person and over the phone by identifying their needs and recommending suitable products.
- Build and maintain trusting relationships with both retail and wholesale customers.
- Process sales transactions accurately, adhering to company policies.
- Meet and strive to exceed established sales goals.
- Perform product mixing and tinting as required, following customer specifications.
- Maintain a well-stocked, organized, and visually appealing store environment.
- Stay updated on product knowledge and features to better assist customers.
- Participate in inventory management and ensure compliance with control procedures.
This role offers benefits including health insurance options, retirement savings plans, generous leave policies, and more. We value the diversity of our workforce and encourage applicants from all backgrounds to apply.
Minimum Requirements: - Must be at least 18 years old.
- Authorized to work in the country without needing visa sponsorship.
- Valid, unrestricted Driver's License required.
- Ability to lift and carry weights of up to 50 lbs frequently and up to 70 lbs on occasion.
- Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications: - High School diploma or GED.
- At least one year of experience in delivery, retail, or customer service.
- Experience selling paint and related products is a plus.
- Familiarity with tinting and mixing equipment.
- Multilingual proficiency is a distinct advantage.
- Spanish language skills are especially beneficial.
We look forward to your application and the potential of having you join our vibrant team.