Customer Service Specialist Pay from $22 to $27 per hour with significant growth and earning potential. Reno Branch 8800 Military Road, Reno, NV 89506 Join Uline, where Customer Service is the heartbeat of our operations. As a Customer Service Specialist, you will engage deeply with order details to provide an exceptional experience that our customers appreciate. Our company is continually growing, offering new career opportunities and job stability that you can rely on.
Onsite Shift Hours: Monday - Friday, 8:30 AM to 5 PM
Position Responsibilities - Process customer orders and inquiries in a collaborative call center utilizing state-of-the-art technology.
- Communicate with customers through phone, email, and chat efficiently.
- Assist customers in navigating Uline's website and making online purchases.
- Become a knowledgeable product and solutions expert. We will provide you with the tools to answer product, pricing, and shipping questions with confidence.
Minimum Requirements - High school diploma or equivalent required; Bachelor's degree is preferred.
- Previous customer service experience is a plus, but we're ready to train you to offer exceptional service.
Benefits - Comprehensive health insurance coverage and 401(k) with a 6% employer match starting on day one.
- Access to multiple bonus programs.
- Generous paid holidays and time off.
- Tuition Assistance Program that supports your professional development.
Employee Perks - Enjoy best-in-class, clean, and modern facilities.
- Access to a first-class fitness center and beautifully maintained walking path.
About Uline Uline, a family-owned business, is North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled