Customer Service Sales Executive

Manchester

Salary Details: £25000.00 - 40000.00 a year

Irlam associates Group
Irlam associates Group
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Job Title: Sales Executive + COMPANY CAR
Salary: £25,000 Basic OTE, £40,000 + (Company Car Provided)
Shift Pattern: Monday Friday 12pm 8.30pm
Role Purpose
The main objective of this role is to operate as a Sales Executive for the residential market, working in a defined geographical area selling TV & Broadband packages to homes. You will report to your Regional Sales Manager and be required to deliver results in line with individual, team, and overall business objectives.
Key Responsibilities
  • Seek out and target new customers and new sales opportunities through quality cold calling into homes in your territory.
  • Meet with homeowners to review their telecommunication needs and offer a full quotation on their accounts.
  • Upload newly acquired sales onto your fully automated tablet solution (iPad).
  • Maximise every interaction using referrals.
  • Represent the brand with professionalism.
  • Ensure company procedures and processes are always adhered to.
  • Maintain up-to-date product knowledge.
  • Consistently demonstrate high levels of commitment, motivation, and performance in line with KPIs and in pursuit of business objectives and company values.
Typical Outputs
  • Achievement of sales targets.
  • Achievement of individual and team KPIs.
Personal Specification (Technical skills, Knowledge, Experience)
  • Demonstrable experience of ensuring customer satisfaction through quality and compliant customer interactions.
  • Strong organisational skills to maximise opportunities for sales and to ensure quality journey planning.
Competencies
  • A self-driven approach, performing against targets, striving to over-exceed and challenge personal and team goals.
  • Thrives in a fast-paced environment, where resilience and strong communication skills are required.
  • Empathetic in approach with the ability to understand customer needs.
  • Pro-active and strategic in approach, recognises and considers the bigger picture.
  • Complete and thorough understanding of the business environment in which you are operating.
Date Posted: 14 May 2025
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