Join our team and help our customers have a fantastic experience.
The pay range for the Customer Service Sales Associate is $13.00/hr to $21.00/hr, with a starting rate of $17.69/hr.
Benefits start on day one.
Schedule: Open availability preferred.
KEY RESPONSIBILITIES - Front End Duties:
- Deliver an exceptional customer experience by building strong relationships with shoppers.
- Efficiently operate the POS system, ensuring accurate sales and cash handling.
- Verify each item's barcode against the system and report any inconsistencies.
- Conduct thorough cart checks to confirm purchased items match what is being taken from the store.
- Assist in opening and closing duties based on assigned shifts.
- Sales Floor and Stocking:
- Engage with customers to help them find their desired products and promote additional store services.
- Receive and stock inventory while maintaining store organization and product rotation.
- Facilitate proper labeling of merchandise and assist with pricing changes.
- Participate in inventory and cycle count processes as needed.
- Customer Courtesy:
- Maintain a clean, safe, and enjoyable shopping environment for customers by adhering to safety protocols.
- Regularly tidy the sales floor, front end, restrooms, and outdoor areas.
- Gather and return shopping carts to their designated areas.
WORK ENVIRONMENT Work is conducted in a retail store setting open to the public, with exposure to varying weather conditions. Noise levels are generally moderate, and temperatures in the store may fluctuate between -10 to 85 degrees.
MINIMUM QUALIFICATIONS - 6-12 months of retail cashier or stocking experience required.
- One year of retail sales or customer service experience preferred.
PREFERRED QUALIFICATIONS - Strong customer service orientation and willingness to assist teammates.
- Able to offer fast, efficient, and professional service to every customer.
- Logical thinking and basic math skills clear.
- Self-motivated with the ability to multitask and prioritize effectively.
- Proficient in basic computer operations and cash handling.
EDUCATION High School Diploma or equivalent work experience required.
PHYSICAL REQUIREMENTS This position involves various physical activities, including:
- Continuously standing, walking, and lifting (up to 50 lbs).
- Frequent climbing, stooping, and reaching.
Note that this role is eligible for overtime compensation and offers benefits such as health insurance, retirement savings, paid time off, and more.