Adecco is recruiting for a Customer Support Rep for our client's organization within their lighting department. This role is an integral part of supporting our clients through customer service, technical support and acting as a resource to the outside sales team.
Hours: 8am - 5pm Days: Monday - Friday Pay $15.00 per hour/based on experience Responsibilities: - Resolve customer inquiries in an accurate, efficient and courteous manner in a high-volume call center environment - Be the SME and Front Line person for the Technical problems and provide support with lighting products. - Work in a team environment to extend client expectations - Manage and resolve general customer service issues with lighting /power products. - Handle technical troubleshooting for lighting products (training provided) - Effectively manage customer follow-ups - Maintain a high level of product knowledge Requirements: - 2-5 years customer service experience, - Superior customer service skills - Strong interpersonal, analytical, verbal and written communication skills - Ability to interact and communicate with individuals at all levels of the organization - Attention to detail in composing materials, establishing priorities and meeting deadlines - Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks/demands and get results - Strong organizational skills - Strong knowledge of a variety of computer software applications (SAP is a big plus) - Basic Microsoft Office skills and experience with Outlook Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Customer Service Rep position job in Bossier City,
LA or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Pay Details: $15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance