Customer Service Representative Wanted

VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas. We strive to maintain a work environment that is fun and fosters group collaboration between the doctor, technical staff and the customer service representatives. We focus on preventive care, offer only the highest quality medicine, and low-stress handling. We strive for excellent communication and a positive work environment where questions and learning are welcomed.

We are looking for an experienced CSR who is bright, friendly, self-motivated, and excels in attention to detail. Duties will include, but are not limited to:

Answering multiple phone lines

Scheduling appointments

Assisting clients with Care Club and/or the MyVCA app

Communicating with clients via text message

Greeting clients and patients with a friendly smile as they check in for appointments, pick up prescriptions, purchase food, etc.

If you want to work in an environment where everyone is friendly, encouraging, and focuses on good work-life balance, then this is the place for you.

VCA adds value to your compensation package with the following:

Starting at $18-$19 / hour. Pay depends on experience

Hospital open Monday - Friday, closed Saturday and Sunday

Medical, Dental & Vision insurance

401(k)

Life and Long-Term Disability insurance

Generous personal pet care discounts and much more.

Location: 8732 La Riviera Dr, Sacramento, CA 95826

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

Ready to be part of our team? Apply today.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at