ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Joshua Dike - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: - Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS: - Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS: - Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Retirement Options
- Valuable career-building experience
ABOUT US: Join our dynamic State Farm family where we foster a goal-driven environment, firmly rooted in community engagement and giving back. At our office, we believe in the power of setting ambitious targets and supporting each other in achieving them. Moreover, we take pride in actively participating in community events and initiatives, making a positive impact on the lives of those around us. But it's not all work and no play. We also value the importance of maintaining a fun and enjoyable workplace, where laughter and camaraderie are encouraged. If you're looking for a team that embodies passion, purpose, and a sense of adventure, we look to hear from you.
Compensación: $14.00 - $35.00 per hour
Are You Driven & Ambitious? We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.