Customer Service Representative - State Farm Agent Team Member

Round Rock, Texas

Brent Allen - State Farm Agent
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Responsive recruiter

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
Join a high-energy team that knows how to work hard, have fun, and achieve big goals together. At Brent Allen - State Farm, we are passionate about mentoring and developing our team members for long-term success. If you thrive in an environment that is fun, challenging, and rewarding, we'd love to have you join us.

Our office is located in NW Austin and has been proudly serving the community since 2004. We are a team of 13 results-oriented individuals working together to deliver exceptional service every day. Our collaborative and welcoming office fosters teamwork, growth, and professional excellence.

We offer generous employee benefits, including 401(k) and profit-sharing plans, to help you build a strong future while enjoying a positive and supportive workplace. If you're ready to grow your career in an environment that values teamwork and personal development, apply today.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Brent Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $40,000.00 - $55,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Brent Allen - State Farm Agent may be the right fit for you.
About Our Agency
  • Our office is located in NW Austin.
  • I have been a State Farm agent since 2004.
  • We currently have 13 team members at our agency.
Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Date Posted: 28 May 2025
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