Customer Service Representative - State Farm Agent Team Member

Palm Beach, Florida

Sarah Mclendon - State Farm Agent
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Responsive recruiter

Benefits:
  • 401(k)
  • Competitive salary
  • Paid time off
ABOUT OUR AGENCY:Sarah has over 25 years of experience as a State Farm Agent. Our office has been proudly serving Palm Beach Gardens, North Palm Beach and the surrounding communities for 12 years. We currently have 14 team members. We offer the following benefits: retirement, group life, and in office promotions. Our team is close knit and family oriented.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Sarah Mclendon - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year

We're Hiring.

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Sarah Mclendon - State Farm Agent may be the right fit for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in North Palm Beach, Florida.
  • I am a proud graduate of University of Florida.
  • We currently have 6 team members at our agency.
  • We have 50 years of combined insurance experience in our office.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Date Posted: 26 May 2025
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