Customer Service Representative - Shawnee Town

This Customer Service Representative position is responsible for preparing for and supervising during third-party facility rental use at Shawnee Town Hall. The position monitors renter use to ensure rules and procedures are followed. There is direct interaction with customers and department personnel. This is a non-exempt, variable position and is not eligible for any City benefits. The pay for this position begins at $14.00 per hour. There is a $1.00 per hour shift differential for weekend shifts.

Position Responsibilities

Facility Preparation and Maintenance. Prepares facilities for activities (e.g., setting up chairs and tables, and other equipment) as directed. Performs light maintenance (e.g., collecting trash around and in the facility, and occasional vacuuming

Rental Use Oversight. Opens facility as per rental schedule, adjusts room set-up and or building temperature as requested by renter. Ensures compliance with regulations and practices to maintain safe, legal and appropriate facility use.

Other Duties. May be requested to facilitate Shawnee Farmer's Market. May be requested to assist with special event activities.

Minimum Qualifications

• Must be 18 years of age.
• Must have a minimum of two (2) years experience requiring public contact and customer service.

Any combination of education and experience that provides the knowledge, skills and abilities to successfully perform the responsibilities identified in this job posting may also be considered.

Work Schedule

Responsibilities require varied shifts working some day, but mainly evening and weekend hours.

Additional Statements:
The above statements are intended to describe the general nature and level of the work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. The City of Shawnee reserves the right to amend and change responsibilities of job descriptions to meet business and organizational needs as necessary. The job description is not a contract or guarantee of employment.

The City of Shawnee complies with federal and state equal opportunity laws. It is the City's policy to provide an equal employment opportunity for all qualified employees and applicants for employment without regard to ancestry, race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, socioeconomic status, genetic information, citizenship, veteran status or familial status, or any other basis protected by state or federal law, in regard to hire, training, promotion, transfer, layoff, dismissal, discipline and other conditions of employment. If reasonable accommodation is necessary to apply or further information if needed, please contact Human Resources at .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.