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Benefits:
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations and inbound sales. The Customer Service Representative - Sales and Marketing Coordinator works directly with customers to discuss orders, resolve problems, assist the sales team in scheduling in home sales appointments and carryout the company's marketing initiatives. To be a successful Customer Service Representative - Sales and Marketing Coordinator, you should be detail-oriented, organized, have a selling mentality with strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Schedule service and delivery orders as needed
Coordinate schedules with the service/operations team as needed
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Connect with web, social media, and telephone lead inquires
Schedule sales appointments for our dedicated sales team
Work with the sales department to increase leads, appointments and sales
Connect with existing customers to upgrade equipment and services
Follow up with prospects and lead inquires to entice into next step of the sales funnel
Assist with carrying out and implementing the company's marketing strategies
Accurately and efficiently enter data into company's CRM platforms to track data
Qualifications
High school diploma or GED
Minimum of 1 year of customer service experience required
Minimum of 1 year of inside phone sales required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Date Posted: 21 April 2025
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