Customer Service Representative - PT - Quincy

Quincy, Illinois

Home Bank
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Job Details

Level
Entry

Job Location
HB Q12 - QUINCY, IL

Position Type
Part Time

Education Level
High School

Salary Range
$15.00 - $18.00 Hourly

Travel Percentage
Negligible

Job Shift
Day

Job Category
Customer Service

Description

Duties & Responsibilities:

After successful knowledge of the following Level 1 tasks:

• Receives and verifies cash from customers and follows all cash handling procedures

• Accurately reconciles cash drawer daily including scanning of all images

• Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments.

• Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed.

• Understands and is able to Navigate NuPoint Core System

• Navigates the S drive according to job duties

• Accurately process savings bonds for redemption

• Processes cash advances

• Able to accurately complete a check order form

• Effectively demonstrate digital solutions to customers or potential customers

• Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch.

• Basic knowledge and navigation skills of Internet banking and Mobile App

• Basic digital equipment knowledge

• Annually participate in Robbery/Security training

• Read and attest to both the Employee Handbook and the Business Continuity Plan

• Complete mandatory online training course

Qualifications

Requirements:

• High SchoolDiploma/GEDor related experience.

• Strong communications (written and verbal), customer skills, & interpersonal skills

• Strong computer skills

• Proficient with PC based teller software or willingness to learn

• Be able to operate email

Benefits Offered - 401K, Paid Time Off
Date Posted: 16 June 2025
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