Customer Service Representative International Essential One

Anchorage, Alaska

Shoreside Petroleum Inc
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Job Description

POSITION SUMMARY

Responsible for ensuring gas station is fully stocked, well-maintained, and in full working order while providing excellent customer service.

ESSENTIAL JOB FUNCTIONS:

(Responsibilities, Accountabilities, and Competencies; May not include all duties of this job)

A. JOB DUTIES
  • 1. CUSTOMER SERVICE: Provides excellent customer service to internal and external customers. Assures procedures operate within the framework of organizational goals and objectives. Sells tobacco and other convenience store products.
  • 2. OPERATIONS: Responsible for complete station operations in the absence of the Station Manager. Assist with the training and development of all new hires.
  • 3. CASH MANAGEMENT: Must have previous experience handling money and using a computerized cash register, and credit card machine. Must be able to balance cash drawer at end of shift.
  • 4. PERFORMS OTHER RELATED DUTIES AS REQUIRED: Performs a variety of general duties, dispensing of propane, ordering, restocking products, cleaning and maintaining the facility, and other routine functions.
B. IDENTIFIED COMPETENCIES
  • 1. Team Player
  • 2. Stays flexible and adaptable.
  • 3. Learns a lot quickly and gets it right.
  • 4. Must have basic knowledge in computer information systems
  • 5. Results oriented.
  • 6. Problem-solving and critical and creative thinking.
  • 7. Communicates appropriately
C. CORE VALUES
  • Honest
  • Respectful
  • Responsible
  • Dependable
  • Positive Attitude
  • Cooperative

D. ESSENTIAL JOB QUALIFICATIONS: (Any equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)

Education: High School diploma or GED is required.

Experience: Must have a minimum of one year work experience. Retail and/or gas station experience is preferred. Must have previous money handling, credit card and cash register experience. Must have general knowledge of accounting procedures.

Licensure/Certification: Must be able to acquire propane certificate within 30-days of hire.

Other Qualifications: Must be able to work cooperatively with others. Must possess the ability to make decisions according to pre-defined guidelines. Must possess a desire to perform at a high level but doing more than required.

Attendance: Regular attendance is a requirement of this position.

English Language: Must be able to read, write, and speak English.

Required Job Qualifications

Do you have experience using a cash register and handling money?
Do you have one year of verifiable work experience?
Date Posted: 10 May 2025
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