Customer Service Representative Intern

Frandsen Bank & Trust, Duluth is seeking a professionally helpful and courageous full-time Customer Service Representative (CSR) who is curious to learn and embrace change while consistently and proactively working to ensure a pleasant experience for customers and coworkers.

Responsibilities would include, but not be limited to, accurately processing customer transactions-examining for proper endorsements, verifying identity, signatures, and balances. Successful applicants will promote, educate, and advise customers about other products and services in person and through incoming and outgoing phone calls. The CSR would also be assisting in community events and promotions, proactively protecting our customers, and helping to deter fraud.

Salary range for this role is $15.00 to $20.00 per hour, depending on experience.

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)