Salary : $33,873.84 - $37,261.22 Annually
Location : Wildwood, FL
Job Type: Full Time
Job Number: 022924
Department: Utility Department
Opening Date: 04/14/2025
Closing Date: 5/31/2025 3:15 PM Eastern
DescriptionThe Customer Service Rep. will collect utility payments and handling customer questions at the Physical Environment counter at City Hall. The Customer Service Rep will also be responsible for opening and posting payments that are received through the U.S. mail. The Rep. may also perform accounting functions.
Examples of Duties- Perform a wide variety of routine and complex clerical functions
- Perform basic accounting functions
- Collects and posts payments received from customers
- Opens and posts payments received through the U.S. mail
- Provides customer assistance by answering inquiries from the public at the front counter in City Hall
- All other tasks as requested
Typical Qualifications- High School Diploma or GED equivalent with specialized course work in general office practices
- Two (2) years of increasingly responsible related experience
- Working knowledge of computers
- Ability to effectively communicate both verbally and in writing
- Ability to effectively handle stressful situations
- General knowledge of accounting preferred
City employees with Full-time status receive 100% paid Health Insurance. Dental/Vision, Life/AD&D benefits, Dependent coverage, and/or Supplemental Insurances are also available at the employee's expense through payroll deduction of which some fall under Section 125 pre-tax eligibility. The City of Wildwood participates in the Florida Retirement System (FRS) and contributions follow current Florida Legislative requirements. Additional benefits include Paid Vacation tenure based; Sick Leave, FMLA, Tuition Reimbursement (degree specific), 9 Paid Holidays + 2 Paid Half Day Holidays.
The City of Wildwood is an EEO/AA/V/H/M/F/Drug-Free Workplace.