Customer Service Representative

Description

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the Customer Service Representative position at our company. You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities

• Communicate frequent customer suggestions to the team to troubleshoot

• Ensure customer account information is up-to-date

• Create records of customer interactions and follow up to ensure all questions have been answered

• Respond to customer inquiries, product and service questions, and customer complaints

Qualifications

• Knowledge of Hydraulics & Pneumatics a plus

• Must possess exemplary interpersonal skills, communication skills, and active listening skills

• High school graduate, G.E.D. recipient, or equivalent