Our well-established client is currently seeking a
Customer Service Representative to join their team. Full time opportunity in the Colonie area.
Responsibilities of the
Customer Service Representative will include:
- Receive and process customer supply orders.
- Generate quotes for supply orders requested by customers.
- Handle incoming service calls from customers.
- Monitor and manage shipments, addressing any order-related issues.
- Provide phone-based troubleshooting assistance to customers for service-related issues. Additionally, support the Administration Team with various tasks as needed.
Job Requirements
Qualifications of the
Customer Service Representative: - Completion of High School Diploma or equivalent (GED).
- Prior experience in providing customer service.
- Skilled in computer usage for data entry and management purposes.
- Knowledgeable in utilizing phone systems effectively.
- Excellent communication skills
- Highly organized and self-motivated individual
- Detail oriented and deadline driven
Pay for this position is commensurate with experience and education, ranging roughly from $40,000 to $45,000.
To see a full listing of all our open positions, please visit:
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.