Our manufacturing client is seeking a motivated and detail-oriented Customer Service Representative to join their team.
Key Responsibilities:
- Accurately enter customer quotes and sales orders into software.
- Professionally manage incoming calls and customer service email inquiries.
- Generate and maintain accurate reports.
- Collaborate with external vendors to address business needs and ensure seamless communication.
- Actively participate in team meetings to share insights and contribute to team success.
Qualifications:
- 1+ years in a customer service role, demonstrating excellence in handling customer interactions.
- Skilled in managing inbound and outbound calls with professionalism and confidence.
- Proficient in Microsoft Office Suite.