Customer Service Representative

West Plains, Missouri

Ozarks Medical Center
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  • Researches patient information, enters patient into system, calls physicians, verifies insurances (to include Medicare, Medicaid, and Private Insurances) and prints orders.
  • Researches patient information, determines pay source and/or coverage of any requested parts of repairs to customer equipment. Provides information prior to ordering or replacing any parts to appropriate persons.
  • Assists and waits on walk-in customers.
  • Assists in year-end physical inventory reconciliation process. To include: physical counts of finished goods, rechecking of numbers when needed.
  • Helps with the overflow of phone calls. Keep phone log and take messages.
  • Maintains showroom display, makes final check during last 30 minutes of workday.
  • Assists in checking that all printers, copiers, computers, lights, and coffee pots are turned off, doors locked and telephones are transferred at the end of the day.
  • Assists in daily rotation of keeping oxygen cylinder closet full.
  • In rotation for on call scheduled duties.
Certified in care and fitting of mastectomy patients. Assist patients with fittings

Date Posted: 02 April 2025
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