Paladin Consulting is currently hiring a Customer Service Representative to join our team working onsite at our client's office located in West Henrietta, NY.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Job Title: Customer Service Representative
Work Location: West Henrietta, NY
Duration: Long-term contract
Hours: Monday-Friday 8:30am-5pm
Education/Experience Required:
Job Description & Responsibilities :
- Data entry for invoiced purchased.
- Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis.
- Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk.
- Prepare and distribute reports to senior management as required.
- Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission.
- Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.
- Timely and professional response to customer enquirers.
- Other duties as assigned.
Evaluation factors: - Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets.
- Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles.
- Customer satisfaction. All duties are implemented in a manner to support company policies and procedures and enhance teamwork.
- Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.
Skills & Qualifications : - Intermediate Excel skills
- AR experience
- Data entry
- Customer service skills
- Good tenure
- Oracle Netsuite preferred
For more information or to view other opportunities, visit us at .
Paladin Consulting is an EEOC employer.