Customer Service Representative

Why is it great to work here?

Gold's Gym is growing fast and looking for a Customer Service Representative to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold's Gym employee:

Work in a fun environment with great people

Free gym memberships and discounts

Great benefits package that includes 401k, medical, vision and dental

Opportunities to grow within the company

What sets us apart from the rest:

Dedication to our members' successes and goals

Ability to provide results in every challenge

Integrity which creates life-long relationships

Passion for people in the communities we serve

Pride in what we do and who we are

Leadership development (ongoing)

Excellence in execution

But most of all . we are more than a gym; we are a family

We want talented individuals who:

Have a positive, upbeat, and outgoing attitude

Are passionate about hospitality and excellence for our members

Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service provided to our members.

Have fitness industry experience (preferred)

Have perseverance to succeed through follow-up and follow through

Love to constantly learn and grow

When you come to work you'll:

Greet and check in all members

Answer phones in a courteous, helpful, professional manner

Handle correspondence

Set up new memberships, sell retail products

Sell personal training packages

Keep the reception area clean and well-organized

Conduct guest tours

Perform outreach

Assist with club's daily maintenance

Other tasks as assigned by management

There are some MUST HAVES:

Current CPR Certification is required

Excellent customer service skills

Effective communication

Basic accounting principles, cash processing and computer skills

ASK YOURSELF IF YOU HAVE WHAT IT TAKES COME BE APART OF THE LEGACY TODAY.

Gold's Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.