Customer Service Representative

United States

ABBTECH Professional Resources
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REMOTE CUSTOMER SERVICE REP Opportunity. Temporary FT up to 6 months or longer depending on need. Looking for representatives in Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, North Carolina This program requires US Citizenship, must be clearable Position Details: Pay Rate / Range: $14-15/ hr Customer Service Representative- Call Center Remote- Emergency Relief Efforts JOB RESPONSIBILITIES: Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions. Accesses, reads, interpret, and perform some updates to customer's data element in various on-line systems. Performs accurately all data entry functions to reflect customer activity/transactions. Answers customer questions with proper usage of client approved scripts. Assists customers in problem resolution, as needed. Assists customers in the enrollment processes. Responds to customer phone inquiries in a prompt, courteous, professional an concise manner. Documents all customer encounters in appropriate databases Performs other duties as may be assigned by management. EDUCATION/EXPERIENCE: High school diploma, GED, or equivalent certification; background in health care, human services, or call center customer service The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions. Benefits (Regular, Full Time Employees): Medical, Dental, and Vision offerings Weekly Direct Deposit Paid Holidays and Personal Time Off 401(k) with match Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages Pre-Paid Legal and Employee Assistance Programs Northwest Federal Credit Union Membership BB& Program ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans tag

Date Posted: 27 October 2024
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