Join the Wawa Team. At Wawa, we believe in enhancing everyday experiences-whether it's through a warm smile, a delicious hoagie, or exceptional service. Our greatest asset is our Associates, who create meaningful connections with our customers. Here, you'll find a supportive team environment that encourages personal growth and fosters new career opportunities. We take pride in being a part of an Associate-owned team that propels our success, and we're dedicated to uplifting our communities and each other.
Ready to take off as part of a team that will help you grow? Join us and let's soar together. As a Customer Service Representative (CSR), you'll be the friendly face of Wawa, delivering exceptional customer service. Our CSRs are proud ambassadors of our cherished brand, committed to putting people first and ensuring customer satisfaction every day.
Your Responsibilities: - Greet customers and provide prompt service to meet their needs with a smile.
- Prepare delectable food items, including our famous breakfast options, made-to-order sandwiches, specialty beverages, and pizzas, while maintaining a clean and organized coffee station.
- Handle cash register operations, manage payments, activate fuel and gift cards, and assist with age-restricted product verification.
- Keep our stores well-stocked and inviting, ensuring all shelves are fresh and full.
- Assist in maintaining a clean and safe store by following all policies, procedures, and guidelines.
- Perform housekeeping duties including cleaning, sweeping, mopping, and managing waste effectively.
Our Benefits: - We offer a range of inclusive and meaningful benefits to support our Associates physically, financially, and emotionally. Benefits include medical, dental, vision, and mental health support, participation in our Employee Stock Ownership Plan (ESOP), a 401(k) with matching contributions, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible scheduling, and access to wellness programs.
- Benefit eligibility is based on specific plan terms.
Qualifications: - Excellent communication and customer service skills.
- Ability to thrive in a fast-paced, multitasking environment.
- Must be 16 years or older with reliable transportation.
- Enjoy being part of a team-oriented environment.
The hourly pay range for this position is $16.00 - $20.00, based on experience and location. Additionally, Associates working during the hours of 12am - 6am will receive a $1.50 shift differential.
Wawa is committed to providing reasonable accommodations to complete an application upon request and does not tolerate discrimination of any kind. We recruit, hire, promote and evaluate all applicants and Associates without regard to any legally protected characteristic.