HTI is seeking
Customer Service Representatives for a plastic manufacturing company in the Greater Augusta, GA area. This company is a global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.
What You Need: - Associate's degree (A. A.) or equivalent from two-year College or technical school and two years of related experience and/or training; or an equivalent combination of education and experience required.
- Bilingual in Spanish preferred.
- Ability to multi-task, prioritize and manage time effectively.
- Excellent interpersonal communication skills, both oral and written.
- Possess a high level of integrity while working independently and in a team environment.
- Computer literate with proficiency utilizing Microsoft software products.
- Basic mathematical calculations to determine weights, percentages, area and volume.
What Your Role Will Look Like: - Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
- Understand customer needs and requirements.
- Develop meaningful relationships with new and existing customers.
- Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
- Provide support in scheduling meetings for existing customers or new customers, as required.
- Stay up-to-date on product knowledge, availability, usage and pricing.
- Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
- Confirm all technical information with customer and/or outside sales manager and enter orders into system.
- Generate production orders per customer PO's and projected usage.
- Work closely with production to ensure on time availability and delivery of material.
INDPRO
About HTI
Human Technologies, Inc. (HTI) has been a trusted partner since 1999, collaborating with leading companies to deliver tailored solutions for workforce management, development, and retention. HTI is an Equal Opportunity Employer M/D/F/V/SO.