Customer Service Representative

Tampa, Florida

Amerivet Services LLC
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Job Title: Veterinary Receptionist
Location: Beach Park Animal Clinic
Job Type: Part-Time
Reports To: Practice Manager or Lead CSR

Key Responsibilities:
  • Greet clients and their pets warmly and professionally
  • Answer phone calls, respond to emails, and manage appointment scheduling
  • Check in and check out clients efficiently
  • Maintain accurate patient records and ensure proper documentation
  • Process payments and handle invoices
  • Coordinate with veterinary staff for patient flow and care
  • Keep the reception area clean, stocked, and welcoming
  • Educate clients on basic pet care, clinic policies, and services offered
  • Handle sensitive situations with empathy and discretion
Requirements:
  • High school diploma or equivalent
  • Prior experience in a veterinary or medical office preferred
  • Excellent communication and interpersonal skills
  • Ability to multi-task and stay calm under pressure
  • Familiarity with veterinary software (e.g., Avimark) is a plus
  • Love for animals and genuine care for their well-being
  • Reliable, punctual, and a team player
Benefits:
  • Include any applicable benefits like health insurance, paid time off, pet care discounts, 401(k), etc.
  • Opportunities for continuing education and professional growth
  • A supportive and friendly work environment
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Date Posted: 01 May 2025
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