Customer Service Representative

Tampa, Florida

RemX
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RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone.

Please submit your resume to with the subject "TN" for immediate review.

Position Title: Customer Service Agent Bilingual Spanish is a plus

Location: Onsite - Knoxville, TN

Pay: 17.45

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

• Interface with a CRM-based software UI to update payment status

• Escalate issues to team leads as soon as they are realized

• Make payments via web portal

• Make payments via automated payment processing phone system

• Make payments via conversation with Customer Service Reps at Carriers

• Keep track of workload and progress each day

Skills & Abilities:

• Pleasant, calm demeanor on the phones

• Ability to speak confidently

• Excellent command of the spoken English language

Education & Experience:

• High School Diploma or a minimum of three (3) years in a similar role

Please submit your resume to with the subject "TN" for immediate review.
Date Posted: 13 April 2025
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