RemX is seeking Healthcare Customer Service Reps for On-Site opportunities in Plantation and Miramar FL. This in a high volume, call center/customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone.
- Title: Customer Service Rep
- Location: Miramar ONSITE
- Salary: $17/hour or $18/hour (bilingual Spanish)
- Start Date: May 12, 2025
- Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.
Primary Responsibilities:
- Provide resolution for customers.
- Serve as single point of contact for customers and build a strong relationship supporting them.
- Respond to and own consumer inquiries/issues.
- Provide education and status on previously submitted pre-authorizations or pre-determination requests.
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
- Conduct proactive research on assigned member accounts to identify service issues.
Requirements:
- GED / High School Diploma (or higher)
- Call Center Experience helpful
- Minimum of 3+ years of work and/or volunteer experience.
- Health Care/Insurance call center highly preferred.
For immediate consideration, please email your resume to with the subject as "Miramar".