Job title: Customer Service Representative Location: Tallahassee, FL (Onsite) Type: Contract Interview: In person only Monday through Friday from 8 AM to 5 PM. Short Description: Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).
Responsibilities: - Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants.
Skills and Experience Required: Required: - High school diploma, general education degree, or equivalent.
- bility to stay calm when customers are stressed or upset.-Comfortable using computers.-Experience working with customer support a plus
- pplicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florid
- Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Skills Required: - bility to speak and understand English
- High school diploma, general education degree, or equivalent.
- Experience in a professional work environment
- bility to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support a plus.