We are a growing firm that specializes in creating impactful, face-to-face campaigns aimed at enhancing brand awareness and fostering community engagement. Partnering with top-tier clients, we craft innovative marketing strategies that deliver real results and meaningful connections.
Position Overview:We are looking for an enthusiastic and customer-focused
Customer Service Representative to join our team at an
entry-level position. This role offers hands-on experience in customer service, marketing, and event promotions, providing an exciting opportunity to develop your skills and grow within a fast-paced and dynamic industry.
Key Responsibilities: - Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers.
- Engage with clients and customers to offer brand education, answer questions, and foster stronger relationships.
- Assist in coordinating and executing promotional events, ensuring smooth operations and customer satisfaction.
- Track and report customer feedback to help improve services and campaigns.
- Collaborate with team members to maintain consistent brand messaging and enhance customer experiences across all touchpoints.
- Support the administrative needs of the team, including reporting, customer data management, and event follow-up.
Qualifications: - Excellent communication, interpersonal, and problem-solving skills.
- A goal-oriented, team-driven mindset with a passion for customer service and marketing.
- Ability to adapt quickly in a fast-paced, dynamic environment.
- Previous experience in customer service, sales, or event coordination is a plus but not required.
- Must be 18 years or older and authorized to work in the U.S.
What We Offer: - Paid training with hands-on experience in customer service, marketing, and event promotions.
- Career advancement opportunities based on performance and skill development.
- A positive and energetic workplace culture that fosters teamwork and personal growth.
- Competitive entry-level compensation with performance-based incentives.
- Travel opportunities for select events and networking conferences.