Customer Service Representative

Join the Automotive Revolution at Fenix Parts

About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.

Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. If you have a passion for the automotive industry and sustainability, you will find a fulfilling career with us.

Position Overview: Automotive Parts Front Counter Salesperson As a Front Counter Salesperson, you will serve as the critical liaison between our customers and sales associates, ensuring seamless customer interactions and transactions.

Key Responsibilities:

• Customer Interaction: Manage all customer interactions at the front counter, providing quotes, processing orders, and coordinating pick-ups for walk-in customers.
• Order Management: Handle automated orders through various platforms, ensuring accurate tracking and fulfillment.
• Point of Contact: Serve as the primary point of contact for customers picking up and returning parts, ensuring a smooth and efficient process.
• Payment Processing: Accept payments using a variety of methods and maintain a balanced accounting sheet throughout the day.

What We Offer:

• Work Schedule: Enjoy a Monday through Friday shift with no weekend work.
• Holidays and Pay: Benefit from six major paid holidays, weekly pay, and performance-based incentives.
• Comprehensive Benefits: Access a full range of benefits including medical, dental, vision, 401(k), and more.
• Paid Time Off: Earn paid time off to balance work and life.

Requirements:

• Education: High school diploma or equivalent.
• Skills: Strong computer skills, particularly with the MS Office Suite, exceptional interpersonal and communication abilities, and the capacity to thrive in a fast-paced environment with multiple responsibilities.
• Experience: Minimum of 1 year in sales or customer service with strong mathematical competencies.
• Logistics: Reliable transportation to and from work.

Preferred Qualifications:

• Language: Bilingual in English and Spanish preferred but not required.
• Education: Associate degree or higher.
• Experience: Background in the automotive industry, strong typing skills, and prior experience with CRM systems.

Special Invitation: Transitioning military professionals are encouraged to apply. Your skills and discipline are highly valued at Fenix Parts.

Ready to Make a Difference? Become part of something bigger and contribute to our mission of leading the automotive recycling industry. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling.