Our independent property and casualty insurance agency in northern Baltimore County is seeking an experienced Personal Lines CSR to join our great team.
We offer:
- A competitive salary & benefits package based on experience
- Opportunity to work 9-hour days with every other Friday off (or another selected day )
- In addition to salary, new and renewal commissions are paid on new customers brought to the agency by account managers.
Day-to-day responsibilities include:
- Following up with customers to ensure satisfaction, respond to queries, and solve or refer problems.
- Assisting producers in quoting or remarketing, and servicing existing accounts.
- Fostering strong relationships with our customers to maintain a high level of client retention and product loyalty.
Overall, we're looking for a Full time licensed CSR with the following:
- Strong communication skills & customer service experience
- Strong attention to detail and work ethic
- A genuine desire and enjoyment in helping others
- Preferred, but not required, is experience servicing personal lines insurance policies and an active MD or PA Property & Casualty Insurance license (new hire will be required to pass the P&C insurance license exam within the first 90 days).