Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.
Mr. Handyman of South Gwinnett County in Snellville is seeking a skilled Customer Service Representative that has inside sales and dispatching experience.
Benefits of working for Mr. Handyman as a Customer Service Representative: - Competitive pay
- Advancement and growth opportunities
- Work with a team people that deliver an amazing customer experience every day
- The pride that comes with applying your skills in a challenging and varied work environment
- The opportunity to wow customers with a best-in-class customer experience and solutions
- Flexibility with hours so you can take care of life's important events
- Paid Holidays and Vacations
- Bonus Opportunities are available based on performance
Your Responsibilities as an Office Professional - Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
- Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
- Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
- Sell the Customer on our Services Offered and Book the Customer a Job to be performed
Skills Needed: - Multi Tasking
- Professional Phone etiquette
- Inside Sales
- Organizational skills
- Able to learn new Software quickly
- Able to follow directions
- Able to utilize a phone script
- Demonstrate Care and Empathy for your clients/customers
- Able to work with Service Professionals and help keep them organized
- Able to manage a schedule and dispatch personal
- Able to pass a background check
We are looking to hire a full time Customer Service/Inside Sales Representative for 40 hours a week. Working from the office within the Snellville area.
Remember, we're looking to hire only the best. If that's you, APPLY TODAY.
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.