Job description We are a locally owned carpet cleaning and restoration company that has been in business for 21 years and very established in the community. We have experienced significant growth over the last couple years and are in need of a customer service representative. We have a very fast paced but relaxed office atmosphere and great company culture. Check out our company at and see why we have over 1500 5-star reviews. Join one of the best companies in the area to work for.
We are looking for an upbeat and friendly person who is comfortable on the phone and can learn quickly. Previous experience in a customer facing roll and very comfortable learning new technology. Knowing the area geographically is a huge plus. Location is West Post Falls. Teamwork is a big part of our workday. We promote personal and professional development, and training is very important to us. We want to make sure you are fully equipped to carry out your tasks.
Duties will be scheduling appointments, answering emails, filing and assisting the other office staff on general tasks. This is a fast-paced job, but also very structured. Some office experience required. Positive attitude, willingness to learn and reliability are the main requirements.
Computer Skills Preferred: - CRM Software: Proficiency in Customer Relationship Management (CRM) tools like ServiceTitan, or Dash CRM for managing client interactions.
- Microsoft Office Suite: Strong skills in Microsoft Word, Excel, and Outlook for creating reports, and managing communications.
Starting pay is $20/hr
Benefits:
Fully paid employee medical insurance
Paid time off
Holiday pay
Job Type: Full-time
Salary: From $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Schedule management: 1 year (Required)
Work Location: In person