Job Overview
Customer Service Representatives take calls from customers purchasing tickets and work with clients to set up events, social media, promotions, and on-site Box Office Management. This is an essential position for the company as we strive to provide excellent service to our ticket purchasers and clients.
Responsibilities and Duties
• Answering Customer Service Calls
• Responding to email inquiries from both ticket purchasers and our clients
• Set up event pages for our clients
• Sending out e-blasts to our previous ticket purchasers
• Posting on our social media pages to promote events and gain followers
• General office admin work
• Basic accounting
• On-site Box-Office Management (at events)
Qualifications
• High School + Education
• Customer Service Experience
• Basic Technology and computer experience
• Need to be able to use Mac technology
• Good writing skills
• Event Experience
• Good Communication Skills
About Ticket Tomato
Ticket Tomato is your alternative to oversized national ticket retailers. Whether buying or selling, we're committed to an efficient, fair, and excellent ticket experience. Finding and buying tickets is easy with online purchasing and ticket printing. Selling, promoting, and event management is simple with Web-ready event tools. Join us and make your event a success.
Location
6200 SW Virginia Ave, Portland, Oregon 97239, United States