Compensation: $20.00 per hour
Job Title: Customer Service Representative
Pay: $20/Hr.
Hours: Monday to Friday, 8:30 AM to 5:15 PM, 45-minute break
Start Date: ASAP
Looking for a long-term career at a well-known Personal Injury Law Firm? We are seeking a
Customer Service Representative. This is a
Temp to Hire position that offers a great opportunity to contribute to the success of a reputable law firm while growing your career.This is a
Temp to Hire position located in
Portland, ME.
As a
Customer Service Representative, you will be responsible for:
- Answering and initiating phone calls with new case callers, existing clients, and business affiliates.
- Conducting fact-finding interview calls with potential new clients.
- Performing detailed record-keeping and follow-up tasks.
- Working closely with and supporting various attorneys.
- Providing ongoing, top-notch customer and client support.
- Preparing letters and email correspondence.
- Assisting with administrative tasks to support the firm's Intake Department and Operations Team.
The ideal candidate for this role will have:
- A positive, upbeat demeanor and a professional attitude.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- The ability to work independently and collaboratively with others.
- A high level of comfort with office tools and technology.
- The ability to prioritize tasks and manage shifting deadlines effectively.
- Previous experience in customer service, reception, sales, or telephone marketing.
- Bilingual abilities (Spanish/English) are a plus.
Benefits - Enjoy affordable health and prescription coverage with no waiting period
- Benefits offered by the employer once hired permanently
- Ask us about our Referral Bonus Program to earn extra cash
Ready to take the next step? Apply now for this
Customer Service Representative role in
Portland-or contact us to learn more.